Privacy Notice
A travel-bag purchase can involve an account, delivery details and a fit question. Here is how Journeyvella handles that information.
Information you provide
We may receive your name, email address, telephone number, billing and delivery address, account details and the information you choose to send to customer support. Cart and order information includes the selected products, quantities, configurations, prices and order status. Do not send sensitive information unrelated to the request or full card details by email.
Browsing, carts and accounts
This site runs WordPress and WooCommerce. The store uses essential cookies and session information to keep the cart working, remember cart changes and support sign-in. WooCommerce session cookies normally last up to two days; login duration can also depend on whether you choose to remain signed in. Server security logs can include an IP address, browser information, requested page and the time of a request.
Why we use the information
The information is used to operate the cart and account features, handle accepted orders, arrange delivery, respond to questions, manage returns and refunds, prevent misuse and meet applicable recordkeeping duties. A question about travel bags and luggage is used to assist with that item; it is not treated as permission for unrelated marketing.
Current cookies and analytics
No optional advertising pixel, marketing analytics service or paid advertising-account integration has been enabled as part of this store’s current setup. Essential WordPress and WooCommerce functions remain active. You can manage cookies in your browser, although blocking necessary session cookies can stop the cart or sign-in from working. If optional services are added, this notice must be updated to describe the actual service and any required choices.
Payment information
Online payment is not currently available on this store. No PayPal or other live payment service has been activated. When a payment provider is enabled, the checkout will identify the available method and the information needed to process the transaction will be handled by that provider. We do not operate a form that stores complete payment-card numbers on this website.
Service providers and delivery
Information necessary for hosting, technical maintenance, order support and actual delivery may be handled by the relevant service provider. A carrier needs appropriate recipient and address details to deliver a shipment. We do not claim that every provider has been engaged for every order, and we do not sell personal information collected by this store.
How long information is kept
Cart sessions expire according to the store’s session settings. Account information is retained while the account is used or until an appropriate deletion request, subject to necessary legal records. Order, return and support information is kept for as long as reasonably needed for the transaction, customer care, fraud prevention and applicable accounting or legal obligations.
Security and your choices
HTTPS protects the connection to the website, and access to administrative information is restricted. No internet service can promise absolute security. Under applicable law, you may be entitled to request access, correction, deletion or other handling of your information. Necessary legal or transaction records may need to be retained. We may ask for proportionate information to verify a request; do not send unnecessary identity documents or card details.
Privacy requests and updates
Send a privacy request to [email protected] and identify the account email or relevant order so that we can locate the information. This notice may be updated when the website’s actual services or practices change. The current notice is available on this page, and changes do not remove rights that applicable law protects.
995 Aspen Street,Springfield, OR US
ZIP 97477
+1 ( 541) 246-0764
[email protected]